1st Class Standard – A5 Prints – £1.29
1st Class Signed – All A4 prints – £7
1st Class Signed – the 10” x 8” and 12” x 16” canvas prints – £7 (per canvas)
Parcel Force Express 48 – the 16” x 24” and 24” x 36” canvas prints £12 (per canvas)
– Dispatch is typically within 48 hours, delivery time 2-3 working days but allow up to 5 working days.
– Items which are not held in stock but available to order can take up to 4 weeks
Unfortunately delivery outside of the UK is not currently available.
If you need your order by a specific date please contact us at email@example.com or 07900 624 184 and we will see what we can do. If you have any queries, please do not hesitate to get in touch. Our couriers will try to delivery you order on the first attempt, but please understand that they may experience delays with adverse weather or breakdowns which are out of our control.
When you receive your order, please take care to fully inspect your items to ensure you are happy with them before throwing out packaging. Unfortunately, we may be unable to offer a refund if there is no original packaging.
REFUNDS AND EXCHANGES
If you aren’t totally satisfied with your order, you can return it to us in its original condition and packaging within 14 days for a full refund, excluding original delivery costs and up to 28 days for a credit note, excluding delivery costs. If the packaging is incomplete or imperfect you may not be eligible for a full reimbursement.
Please email us at firstname.lastname@example.org and we can send you a returns form for you to complete and send back to us. You will need to contact us for a returns address which the product will need to be sent to.
You are responsible for covering the returns postage costs. We recommend that you add insurance as we are not responsible for any item damaged during transit on route back to us.
If an item arrives damaged then a photo must be taken of the damaged packaging and item as proof.
If you believe your item is faulty, please contact us straight away on 07900 624 184 or email email@example.com and we can advise you of the next steps you need to take. Please do not attempt to fix it yourself or via a third party as this will affect your entitlement to a refund, exchange or any form of compensation. If an item is agreed to be faulty or defective, you will not be responsible for covering the returns postage cost. Once we have received your item we will contact you to discuss whether a refund or replacement will be issued.